LJM & Associates Peak 14 Solutions

These pages describe the SMS messaging program for contractors and employees of LJM & Associates (LJM Safety). LJM is the employer. Peak 14 Solutions is contracted by LJM to provide the technology platform and delivery of SMS communications for operational work activities and account authentication.

SMS Privacy Policy

Last updated: . This SMS Privacy Policy describes how Peak 14 Solutions (“Peak 14,” “we,” “us”) handles information in connection with the SMS messaging program for contractors and employees of LJM & Associates, delivered on LJM’s behalf under contract. For program details and opt-out instructions, see SMS Notifications. For step-by-step opt-in instructions, see How To Opt In. For terms governing use of the program, see SMS Terms of Service.

Business Information

This SMS program is operated for LJM & Associates, a global amusement-industry inspection and risk management firm that employs and contracts the field inspectors and staff who receive these messages. Peak 14 Solutions is contracted by LJM to operate the messaging platform and deliver the SMS communications.

Employer / Message Sender

LJM & Associates

SMS Platform Provider

Peak 14 Solutions

Information We Collect

In connection with this SMS messaging program, we may collect:

Consent records are maintained by LJM & Associates as the employer. Peak 14 processes this information to operate the SMS platform contracted by LJM. We may also receive messages you send in reply to SMS communications, such as STOP, HELP, or INFO requests, as needed to operate the program.

SMS Consent

Users opt in to SMS messages during contractor or employee onboarding with LJM & Associates by providing a mobile phone number and affirmatively consenting through LJM onboarding documentation. Consent is not pre-checked. We collect and retain consent records only as necessary to operate the program and honor opt-out requests.

For the complete step-by-step opt-in process and the exact consent language shown during onboarding, see How To Opt In.

How We Use Information

We use SMS-related information to:

We do not use SMS subscriber information for marketing, promotional, sales, advertising, lead generation, or customer acquisition purposes.

Information Sharing

SMS consent is not shared with third parties or affiliates for marketing purposes.

Information may only be shared as necessary to provide services, support operations, comply with legal requirements, or facilitate communications requested by users. For example, we may use certified SMS platform providers or carrier partners strictly to transmit and administer messages on our behalf, under agreements that limit them to providing those services. Operational information may also be shared with LJM & Associates as required to support contractor and employee work activities.

Data Security

We implement reasonable administrative, technical, and organizational safeguards designed to protect SMS-related information against unauthorized access, use, or disclosure. No method of transmission or storage is completely secure; we cannot guarantee absolute security.

Opt-Out Rights

You may opt out of SMS messages at any time by replying with STOP, STOPALL, END, QUIT, CANCEL, UNSUBSCRIBE, or REVOKE. After you opt out, you will no longer receive SMS messages from this program, except where a single message is required to confirm your opt-out request. For full opt-out instructions, see SMS Notifications. For how users opt in, see How To Opt In.

Related Pages

Contact / Help

For questions about SMS messages, opt-in, opt-out, or this program, contact either organization below. For immediate help with a message you received, reply HELP or INFO. To opt out, reply STOP.

LJM & Associates

Peak 14 Solutions